Members One Loyalty Discount Overview

To add loyalty discount tiers, navigate to Loyalty Discounts in the main menu.

Enhance Customer Retention:

• The Members One Loyalty Discount Program is designed to reward your customers for their repeat business, encouraging continued loyalty and engagement.

Program Structure

Create Spending Tiers

• Set up various tiers within the program based on the amount of money your customers spend.

Reward with Discounts

• Customers who qualify for a tier receive a percentage discount on their purchases for six months.

Tier Maintenance

• Customers remain in their respective tiers for six months. If they increase their spending during this period, they can move up to a higher tier, thus receiving greater discounts.

Advance Notifications

• Inform customers about any impending changes to their tier status or discounts one month in advance.

Tracking and Management

Profile Checks for Discounts

• Members One allows you to check a customer’s profile to see the discounts they qualify for and to track their loyalty program status with ease.

Add A Loyalty Tier

To add a new tier to your loyalty discount program, follow these steps to ensure your customers can benefit from tailored discounts based on their loyalty to your business.

Step 1: Navigate to Loyalty Discounts > Add Loyalty

• Begin by accessing the Loyalty Discounts section within your vendor panel.

• Click on Add Loyalty to initiate the process of creating a new discount tier.

Step 2: Configure Your Loyalty Tier

In the Add Loyalty Tier configuration page, you will have the opportunity to specify the following details:

• Tier Name: Give your loyalty tier a clear and descriptive name that reflects the level of loyalty or type of reward.

• Discount Offer: Specify the percentage or fixed amount off that members of this tier will receive.

• Minimum/Maximum Thresholds: Define the thresholds for eligibility, such as minimum or maximum spend, to qualify for this tier.

Step 3: Save and Automate Eligibility Checks

Once you have filled in all the necessary details:

1. Click Submit to save your loyalty tier settings.

2. Upon saving, the Members One system will automatically begin to assess customers’ Lifetime Value (LTV) and recent purchase dates. This is to determine which customers meet the criteria you’ve set and thus qualify for the newly created loyalty discount.