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Platform UpdatesPosted: 21st January 2026

January Update: Manual Signups, Self-Service Portal, Membership Importer, Trends and Improved Billing Management

By Members One

Members One January 2026 update banner for plugin version 1.7.5

Happy New Year! Version 1.7.5 is now live!

As we wrap up another incredible year, we’re thrilled to release our first update for 2026, version 1.7.5 of the Members One plugin. This update marks an exciting milestone in a year filled with growth, new features, and continued support from our amazing vendors.

Over the past twelve months, we’ve introduced powerful new tools to make running your clubs smoother than ever. From improved checkout experiences and smarter shipment management to seamless POS and marketing integrations, Members One has continued to evolve to meet the needs of our growing community.

To start the year, version 1.7.5 brings even more flexibility and control. You can now create memberships directly from your Vendor Panel, update credit card information through both the Membership Portal and Vendor Panel, view new trends in your statistics, import memberships using Excel, and access a brand-new vendor billing page.

It’s been a big year for Members One, and we’re just getting started. Here’s to an even more innovative and exciting 2026!

Introducing a 1-month free trial upon sign-up

Experience Members One without any commitment! We are confident in the value our platform offers, which is why we are excited to offer a 1-month free trial upon sign-up. This is a fantastic opportunity to explore all the tools we provide, from club tools to shipment generation to churn recovery, completely risk-free.

You can easily set up your clubs, import your products and members, run test transactions, and discover how much time you can save all before spending a cent.

Are you ready to get started? Click here to begin your free trial now.


Here’s what’s new in Version 1.7.5

Create Memberships from Vendor Panel

You asked, we heard! We know that not every signup happens via your website. Sometimes you’re on the phone with a customer, or face-to-face at an event. Starting today, you can now create memberships directly from the vendor panel, bypassing the need for the club tools altogether!

New “My Membership” Features (Self-Service Portal)

Empower your customers and reduce the volume of customer support inquiries. We have updated the My Membership section to provide your members with greater control over their subscriptions. New essential features include the ability to update payment information, edit subscription frequency, and modify membership products, among others. 

My Membership self-service portal where members edit products, frequency and payment details

Credit card updates are now available through the Vendor Panel

Failed payments can happen, but they shouldn’t lead to lost revenue. You can now manually update membership credit cards from the View Membership page in the vendor panel. In addition to adding credit cards, you will also be able to send a payment link to customers, allowing them to update their card information at their convenience.

These features are especially useful for members who might not be very tech-savvy and prefer to provide their card numbers over the phone. This significantly improves your ability to manage memberships and update credit card information, both through the Members One plugin and the vendor panel.

Updating a membership's credit card from the View Membership page in the Vendor Panel

New trends feature throughout the Vendor Panel

We are excited to announce the introduction of trend features in the vendor panel, designed to help you analyse and compare the performance of your store, clubs, loyalty programs, products, and memberships over the past 30 days. This enhancement allows you to visualise key metrics with new trend indicators, giving you a clearer view of your performance trajectory. With these insights at your fingertips, you can easily monitor important changes and make informed decisions to optimise your strategies. We encourage you to explore the new trends functionality, which is now available for your use!

Vendor Panel club statistics with new 30-day trend indicators

Conversation Chat Messaging Updates

Communication is essential for retaining members. You can now start new chats with any member directly from the conversation screen. Whether you need to confirm a shipping address or thank a top-tier member personally, engaging with them is just a click away. Once you send a message, the member will be notified via email and can easily log in to their Membership Portal to respond.

All New Plans & Billing Section

Transparency is key to a good partnership. We’ve completely overhauled the vendor billing area to make it easier to track your Members One usage and subscription status.

All-new Plans and Billing section showing usage tracking, plan limits and invoice history

Easily Import Club Members via Excel

Are you migrating from another platform or looking to import a large number of members from your recent event? Our new Excel Import tool simplifies the process, enabling you to bulk import hundreds of members at once. After the import, you can automatically map credit cards through our Stripe integration, or you can manually add credit card information to each membership.

This new functionality makes it very easy to add new members to Members One. Existing vendors can take advantage of these new import tools starting today!

Plan and export future shipments while preparing for upcoming orders

Members One now allows you to export future shipments, making it easier to plan for upcoming shipment days. This feature is excellent for determining the number of orders you need and the required stock for future dates.

To take advantage of this feature, navigate to:

Settings > System Settings > Import / Export > Select Scheduled Orders

Quick Feature Recap


Here’s a quick look at what’s new in Version 1.7.5

Feature

Description

Create Memberships from Vendor Panel

You can now create memberships directly from the Vendor Panel, bypassing the need for the club tools altogether.

New My Membership Features

Your members can now edit their membership and update credit cards from the membership portal on your website.

Credit Card Updates from Vendor Panel

You can now update credit card information directly from the Memberships page in the Vendor Panel.

New Trends Feature

Analyse and compare the performance of various stats throughout the vendor panel.

Conversations Chat Messaging Updates

Create new messages with any club member.

All-New Plans & Billing Section

Manage your Members One account and billing information from an all-new Plans & Billing section.

Import Club Members via Excel

You can now easily import club members via an Excel spreadsheet, and credit cards are automatically synced via Stripe.

Export Future Shipments

Plan and prepare for the upcoming shipment days by exporting details of future shipments.

Want to help shape our future product releases? Share your ideas and feedback by submitting a feature request here.

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