Documentation

Conversations

To locate your Conversations (club member chat) in the vendor panel, navigate to the contacts tab from the left-hand menu.

Go to Contacts > Conversations

To log in to your vendor panel, click here.

Conversations enables you to send direct messages to your club members, allowing you to address any inquiries they may have. This feature is handy for communicating about product changes, membership updates, or any other important information. Club members can respond to your messages directly from the membership portal.

 

Members One

 

Conversations Membership Portal


 

For club members, conversations can be accessed at:

Your Website > My Account > Memberships > Send Message

Club members can send direct messages to your Vendor Panel through the membership portal.

 

Members One

 

Conversation Settings


 

To locate the conversation settings, navigate to:

Settings > System Settings > Site Prefrences > Conversations

You can enable or disable the conversations link from appearing on the membership portal. This feature is helpful for preventing the conversation chat from being used.

Additionally, you can add a banner message at the top of the conversations chat. This is especially useful for advertising opening times or broadcasting important messages to members.

 

Members One

 

Was this helpful?

  • Happy
  • Normal
  • Sad
Members One Support icon representing customer assistance for Members One

Need to Connect with us?

Need assistance with Members One? Reach out to our support team for further assitance.

Members One Members One.

Interested In Members One?

Want to speak to someone about Members One? Contact our support team for further assistance.

Read the October Update - OUT NOW

Limited time offer
ends January 1st, 2026

🚀 Free Onboarding!
We’ll Handle the Transfer & Setup

Get started fast, no tech headaches, no hidden fees.

$1000 – Complimentary Setup