Creating A Subscription Club

Creating a subscription club allows vendors to offer products on a recurring basis, enhancing customer engagement and loyalty. Follow these steps to set up a new club.

Step 1: Navigate to Add Club

1. In your vendor dashboard, go to Club & Subscriptions > Subscription Clubs.

2. Click on Add Club to start the process.

Step 2: Fill Out Club Details

On the club details page, you will need to provide the following information:

• Club Name: Enter the name of your subscription club. This name will be visible to your customers and should reflect the nature of the club.

• Club Picture: Upload a picture for your club. If you want this picture to be displayed in the widget and club details section.

• Sort Order: Determine the display order of the club on the front-end widget. This allows you to prioritize how your clubs are presented to customers.

• Club Discount: Specify a fixed percentage discount that will be applied to all orders within this club.

• Set Price: If you prefer, set a fixed dollar amount for the club membership instead of or in addition to a percentage discount.

• Shipping Method: Choose the shipping method you wish to offer for your club. Options include standard shipping, flat rate, or free shipping.

• Allow Pickup: Enable this option if you want to allow members to pick up their orders instead of having them shipped. Once enabled you will need to setup your pickup locations under Settings > Pickup Locations.

• Minimum Products: Set the minimum number of products that a customer must select to complete their club membership. This ensures each subscription meets a minimum number of products.

• Club Teaser: Enter a short, engaging teaser for your club. This text will be displayed in the “Select Your Club” section of the widget and is designed to quickly capture the customer’s interest.

• Club Description: Provide a detailed description of your club’s offerings. This information will appear under the “Club Details” link in the widget and should comprehensively explain what your club offers, including any unique selling points or benefits.

Step 3: Add Club Schedule

After filling out the club details and proceeding to the next section, you will arrive at the Add Club Schedule Page. The schedule you select here will determine the available scheduling options for your club on the widget, affecting how your customers can subscribe and receive their products.

• Select Your Schedule: Choose the most appropriate schedule for your club based on the product and customer needs.

• Configure Options: After selecting a schedule, specify any necessary options to define the frequency and terms of the subscription.

Schedule Options

You have several scheduling options to tailor your subscription club:

• Monthly Schedule: This option allows for recurring schedules with customizable frequencies, from every month up to every 12 months. It’s suitable for regular customer engagement and retention.

• Custom Schedule: For maximum flexibility, the custom schedule lets customers pick any date and frequency for their subscriptions, including the option to repeat shipments yearly. This is perfect for accommodating specific customer preferences.

• Weekly Schedule: This schedule facilitates recurring weekly shipments, giving customers the choice of receiving their products every week, every 2 weeks, or every 3 weeks. It’s ideal for frequent replenishments.

• Specific Date Schedule: Designed for one-time clubs or special promotions, this schedule allows you to set a future shipment date for a unique subscription experience.

For a further breakdown of Club Schedules, click here.

Step 4: Save & Activate Club

• Activate Your Club: Before submitting, ensure the club is set to active in the top right-hand corner. If you want the club to be available to customers immediately, make sure club is active. If the club is deactivated automatic processing will be deactivated.

• Submit: With all details configured and the club activated, click Submit to save your club settings. Your subscription club will now be ready for customers to join via the widget, offering them the selected subscription options.

Congratulation! Your club is now active and ready for customers to join. Next, we will look at adding products to your club.

Add Products To Your Club

Once you have filled out your club’s details and added a schedule, you are now ready to add products to your club.

To view a club, go to Clubs & Subscription > Subscription Club > View Club > Add Product.

Step 1: Add Product

Once you have selected add product from the view club page, you can now start by searching for a product on your eCommerce store.

Step 2: Configure Product Options

Search Product: Search for any product listed on your store, if you would like to add a product this can be done on your eCommerce.

Min/Max Quantity: Control the minimum and maximum quantity for a specific product that a member can order.

Default Quantity: Set the default quantity on a particular product, this will pre-populate the cart with any particular product.

Sort Order: Adjust the order in which products are displayed when the member is selecting products.

Step 3: Save Product

• Submit: With your product configured, click Submit to save your club product. Your subscription club will now have products available for selection via the widget, offering them with a selection of club products to subscribe to.

Congratulations! You have now added products to your club and your customers can now make their club selections.

Swapping A Product

If you need to swap a product, you can learn more here.

Club List Page Table

Below is a table of list page items and their functions.