Your privacy is important to us. Members One provides a subscription-based SaaS platform for Subscription Clubs, syncing data from your e-commerce store to manage memberships and related services. By using our platform, you consent to our collection, use, and disclosure of your information as described in this policy.
Personal Information: Name, email address, payment details, and other data you provide when creating an account or interacting with our services.
Business Data: Transaction records, user profiles, analytics data, and any information generated or synced from your e-commerce store.
Usage Data: Log data (IP address, browser type, pages visited) and device details (operating system, geo-location, unique device identifiers).
We gather information through:
E-commerce Platform Sync: Automated syncing from your e-commerce store to our platform.
Membership Sign-ups via Our Widget: When your customers sign up for a membership on your website, they provide personal details (name, email, address, phone number, payment information, etc.) through our integrated widget.
User Input: Data you provide when you sign up or update your account.
Cookies and Similar Technologies: To personalise your experience and analyse how our site is used.
We use collected data to:
Provide, maintain, and improve our membership and subscription services.
Process payments and manage your account.
Send updates, promotions, and essential service notifications.
Generate anonymised insights into platform usage, performance, and trends.
The membership process may be automated based on a customer’s selection, allowing vendors to manage memberships, scheduled orders, and communications through our dashboard. Automatic emails are sent to both the vendor and its customers to keep them informed about membership status. Members can also log in to manage their own memberships, including editing, skipping, pausing, or cancelling subscriptions.
We may share information with third parties only to:
Perform analytics, authentication, marketing, or payment processing.
Comply with legal obligations or protect our rights and property.
We do not sell or rent personal information to third parties.
We store personal and business data in secure facilities and retain it as long as necessary to provide and improve services. We employ commercially reasonable measures to protect data, but no method is entirely foolproof.
We use cookies to analyse usage, personalise content, and streamline user experience. You can adjust cookie settings in your browser, but disabling cookies may affect certain features of our platform.
Access and Correction: You can review or update your personal information within your account.
Deletion and Restriction: You may request that we delete or restrict the use of your data.
Opt Out: You can unsubscribe from promotional communications at any time.
We may update this policy periodically. Continued use of our services after these changes indicates acceptance of the new terms.
If you have questions or concerns about this policy, or wish to request changes to your data,
please contact us at [email protected].
Last updated: Feb 7th, 2025
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